Support

Contact us

The fastest way to reach us is email: contact@spoilr.xyz

Include the email address on your Spoilr account and, if you're reporting a problem, what you were doing when it happened. Screenshots help a lot.

Frequently asked questions

What is Spoilr?

Spoilr lets you ask questions about your TV shows, anime, and books without getting spoiled — answers are limited to where you are in the story. Set your episode or chapter, and Spoilr keeps everything past that point hidden.

Answers seem wrong or reveal too much / too little

Make sure your progress (episode or chapter) is set correctly for that title. Spoilr deliberately errs on the side of caution — if something looks off, email us with the title and your progress point and we'll investigate.

How do I manage or cancel my subscription?

Subscriptions purchased on iOS are managed by Apple. Open Settings → your name → Subscriptions on your device, or go to apps.apple.com/account/subscriptions. Canceling stops the next renewal; you keep access until the end of the current billing period.

I reinstalled the app — where's my subscription?

Open the subscription screen in the app and tap Restore Purchases. Make sure you're signed in with the same Apple Account that made the original purchase.

How do I delete my account?

In the app, go to Settings → Delete Account. This permanently removes your account and chat history from our servers. You can also email us at contact@spoilr.xyz from your account email and we'll process the deletion for you.

How is my data handled?

See our Privacy Policy. In short: we don't sell your data and we don't track you across other apps. Chat messages are processed by our AI providers to generate responses and are not used to train their models.